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Cookie Policy

Effective date: February 27, 2025
Last updated: 19 October 2026

At Koinonos S.L. (CIF B67894378), we use cookies and similar technologies on our website and artificial intelligence platform (hereinafter, "Services") to ensure proper functioning, improve user experience, offer personalized content and analyze usage statistics.

This policy explains what cookies are, how we use them and how you can manage them.

1. What are cookies?

Cookies are small text files that are stored in your browser or device when you visit a web page. They allow us to remember your actions and preferences over a period of time, so you don't have to reconfigure them each time you return.

We also use similar technologies such as web beacons, pixels and local storage for similar purposes.

2. What types of cookies do we use?

We use the following categories of cookies:

a) Technical and functional cookies

Essential for the website to function correctly and to remember your preferences (for example, language, account settings, authentication).

b) Analytics or performance cookies

They help us understand how users interact with our services, which sections are used most and how to improve the platform. For example, we use tools like Amplitude that allow us to measure interactions like "clicks" or "actions performed", but do not access your conversations or confidential content.

c) Personalization cookies (optional)

They allow us to remember your choices and personalize your experience on the platform, such as recommending more relevant content or showing interfaces adapted to your preferences.

d) Third-party cookies

Some cookies are installed by external services we use, such as social media buttons, embedded content (videos, maps), or third-party analytics services. These services may collect data about you independently.

3. Why do we use cookies?

We use cookies to:

  • Facilitate login and maintain active sessions
  • Remember user settings and preferences
  • Understand how users interact with our AI and website
  • Improve overall system performance
  • Prevent fraud and ensure security
  • Comply with legal or contractual obligations

4. How long do cookies remain active?

Cookies can be:

  • Session: deleted when the browser is closed.
  • Persistent: remain on your device for a specified period or until you delete them manually.

5. How can you control cookies?

You can configure your browser to accept or reject cookies, or to delete already stored ones. Note that if you disable certain cookies, some site functionality may be affected.

You can manage cookies in major browsers here:

You can also use the cookie settings panel integrated into our website when accessing for the first time.

6. Cookies and personal data protection

Some cookies may involve the processing of personal data, such as your IP address, browser type or browsing behavior. For more information on how we process your data, see our Privacy Policy.

7. Changes to this Cookie Policy

We may modify this Policy to adapt it to legislative or technical developments. The new version will be published on this same page with the corresponding update date.

8. Contact

If you have any questions or need more information about the use of cookies, you can contact us at:

📧 [email protected]
🏢 Koinonos S.L., CIF B67894378

9. Google Analytics

We use Google Analytics 4 (identifier G-KMSGC4RYRZ), a service of Google Ireland Limited and Google LLC, only if you accept analytics cookies. It may store the cookies _ga and _ga_KMSGC4RYRZ (up to 2 years) to distinguish visits and produce aggregate statistics. With Google Consent Mode, if you reject cookies those identifiers are not stored; Google may still receive anonymous, cookieless signals for modeled measurement. You can change your mind at any time with “Cookie settings” in the footer. More information: https://policies.google.com/privacy and https://policies.google.com/technologies/cookies.